Red Cross – Afghanistan

For British Red Cross Family Reunion and travel assistance

We are sorry that our Refugee family reunion travel assistance service in Afghanistan
is currently closed due to the security situation. We cannot help with Family Reunion at this time.

Helpline for non-British nationals in Afghanistan and their families

If you are a non-British national in Afghanistan, or are the family member of a
non-British national in Afghanistan:

If you need assistance, you should call +44 (0)2475 389980 (Home Office phone)

Finding Legal Advice

If you are a British citizen, but your family in Afghanistan are not:

  • As you are British, you can contact the IOSC to find an adviser who could help
    you. The link is:
  • You could also try the Home Office on: to see if they can advise you, but it is better to contact the IOSC.
  • Greater Manchester Immigration Aid Unit are a charity in Manchester
    offering specialist immigration advice. You can contact them on 0161 740 7722. Their helpline is open on Monday and Friday 09:30-13:00 and
    Wednesday 12:00-16:00

Resettlement Schemes for the UK

Resettlement schemes summary for Afghans:

This NEW route will open soon, please check the website for more information.

Afghanistan Citizens’ Resettlement Scheme (ARAP)

For updates on the Afghanistan citizens’ resettlement scheme, please

Or if you were relocated to the UK through the Afghan interpreter scheme and
need to bring other family members here:

For those who worked for other countries as journalists, NGOs etc.:
For information on international relocation programmes, please see this

Emergency Protection

For those in need of immediate assistance in Afghanistan, please ask them to seek
protection from agencies on the ground such as the International Committee of the
Red Cross (ICRC) or Afghanistan Red Crescent Society (ARCS), or United Nations
Refugee Agency (UNHCR):

ICRC Kabul:
Phone: + 93 (0) 799 550 055 or + 93 (0) 700 297 777
ICRC Afghanistan
Road 10, Street 1
Wazir Akbar Khan

UNHCR (Refugee Protection Agency in Afghanistan)

To get in touch with UNHCR Afghanistan, please contact:

  • Protection Hotline: 0790691746 and 0704996168 (available on all working days)
  • Protection Email:

Please note that in-person counselling is not available at the moment.

You may also direct questions or complaints to the inter-agency helpline – Awaaz.

  • Phone: 410 (toll-free and available seven days a week)
  • Awaaz website:

Services to support you:

There are some services available to help you cope at this difficult time