Your health record includes information about conditions, allergies, test results, medications and letters.
The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. You can also use the website version. You can sign up directly in the NHS app, including confirming your identity to access your medical records.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
Request access to your full health record online
First, you need to register for online services and prove who you are. To request access:
- fill out a register for online services form and choose to access your full health record
- upload or visit the surgery with photo ID so we can confirm your identity
- if you are setting up access for the first time, we will give you a username and password
Access to other medical records
For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.
Accessing the health record of someone else
If you would like somebody to help manage your health, you can give them access to your online services. This is called a linked profile in the NHS app or proxy access in other online providers. The other person may be a parent, family member or carer.
You need to ask the practice to setup proxy access for you. Please submit a request using our online form. The person you are giving access to will need to show us their identification documents
If the person you want to give access to is registered with us, they can use the NHS app to view your services as a linked profile.
If the person you want to give access to is registered at a different practice, they can use Patient Access as a proxy user for your services.
Getting help to go digital
We realise that not everyone is confident using technology and digital access. That’s why we still offer traditional ways to get in touch like the telephone.
If you want to improve your digital skills and take advantage of newer ways to engage with us, then free training and support is available. Visit the following websites to find out what is available.
Managing your health online
Using an online form
There are many things you can do online at our surgery. Some tasks you can do using our website where you can:
- request an appointment
- ordering your prescription
- request a sick note
- ask about test results
- contact us about an admin request